Contents
Article III. USER AFFIRMATIONS. 1
Article IV. CONTRACTUAL AUTHORITY. 2
Section 4.02 AFFIRMATION OF AUTHORITY. 2
Article V. INTELLECTUAL PROPERTY (“IP”)2
Section 5.01 REPORT COPYRIGHT OR IP INFRINGEMENT. 2
(b) 4.3.2 DMCA COUNTER NOTIFICATION:3
(b) Breach of Licensing Rights:3
Article VII. USER INTERACTION.. 4
Section 7.03 Communications. 5
Article VIII. THIRD PARTY LINKS AND CONTENT. 6
Section 8.01 Link to Third Party Websites. 6
Section 8.04 Third Party Beneficiaries. 6
Section 8.05 Relational Scope. 6
Section 8.06 Relationship Between You, Your Employer and Us. 6
Article IX. LIMITATION OF LIABILITY. 7
Section 9.02 LIMITATION OF LIABILITY. 8
Article XIII. TECHNOLOGY RELATED.. 10
Section 13.01 Service Limitations. 10
Section 13.03 Technology Duties. 10
Section 14.01 Entire Agreement11
Section 14.02 Notice for California Residents under CA Civil Code section 1789.3. 11
Section 14.03 Electronic Signature. 11
Section 14.04 Severability. 12
Section 14.05 Force Majeure. 12
Section 14.06 Governing Law.. 12
Article XVI. 15. DISPUTE RESOLUTION.. 13
Section 16.03 Class Actions. 13
Terms of Use
Updated August 6, 2024
The following Terms of Use (the “Terms”) is a binding agreement between visitors and users (“You” or “User”) your heirs, successors and assigns or agent even if your agent lacks the capacity to transact) and PandaECS, LLC (the “Company”). These Terms regulate your use of the services described and offered on the Company Website (pandaecs.com), or via any other access to our Software, including use of the Content (as defined herein) (“Services”, or “Platform”).
All content made available via the Platform, is copyrighted work belonging to the Company. The Company grants you the right to use the Services subject to these Terms.
You acknowledge that you are able to electronically view, use, download, and print these Terms, and hereby agree to transact business electronically.
PLEASE NOTE: The Company makes no claims, guarantees, warranties or promises regarding the efficacy of the Platform.
The Company’s Privacy Policy is hereby incorporated into these Terms. Please review such at https://www.pandaecs.com/privacy-policy.html. By using or viewing our Platform, you hereby agree to these Terms and this Policy.
You hereby affirm, you will:
Platform is not available to minors; the precise definition of a minor is based on your jurisdiction typically a minor will be deemed individuals under the age of 18.
YOU HEREBY AFFIRM THAT YOU HOLD THE AUTHORITY TO ENTER THESE TERMS.
Impersonation: You agree to never impersonate another user, said user’s account, forge or manipulate headers or identifiers to disguise the source of content transmitted via the services.
All trademarks, logos, URLs, domain names and service marks (each a “Mark” and collectively the “Marks”), registered or not, displayed on the Platform are property of the Company or otherwise the property of third parties. You are not permitted to use, copy, download, display, transmit or modify any of these Marks in any way without the prior written consent of the Company. You may not include the Company name, Mark or any variation thereof, as a metatag, hidden textual element, or any other indicator that may create an impression of affiliation, sponsorship, endorsement or any other relationship between you and Company.
If you wish to inform us of a copyright or other claim for material on which you a registered intellectual property right email copyright at pandaecs.com. The subject of the e-mail should read Digital Millennium Copyright Act (“DMCA”) Claim or if you wish, you may mail to Copyright Agent, c/o General Counsel, _____________________________
For a claim of infringement to be considered, a notification must be provided and include the following:
Should you wish to dispute such you may provide a Counter Notification by emailing copyright at pandaecs.com and including the following:
4.4 LICENSE
All information and content on the Platform including text, graphics, photos, artwork, games, software applications, code, video, audio, telephone calls, online communication, user interface, and downloadable media, whether provided for free or at cost, including downloadable content the Company hosts, communicates, or transmits, whether on social media or any other means, or any comment the Company makes regarding the social media content of a party other than the Company, (the “Content”) is the property of the Company, or its affiliates and is protected by global copyright laws .
You may not modify, reverse engineer, reproduce, copy, distribute, transmit, display, publish, download, upload, sell, license, create derivative works of or use any aspect of the Platform whether or not for commercial purposes unless expressly permitted herein. You may never sell nor assign your access to the Services. Nothing herein shall be construed to restrict the Company’s rights to pursue all remedies available to it hereunder, against any person for any unauthorized use, or facilitation of use by another, and the exercise of any such right by the Company shall not prohibit the Company from seeking to enforce damages pursuant to any other Section hereof or otherwise available under applicable law.
The use of our Content on any other medium of any kind, including, framing the Content within another site, is expressly prohibited without the prior written consent of the Company which may be withheld at the sole discretion of the Company. All proprietary notices on any Content must be retained on any of Company’s proprietary data. Any unauthorized reproduction or modification, distribution, or performance of any Content is strictly prohibited. The Company and its licensors reserve all rights not granted herein. From time to time, the Company may post certain articles to the Platform, and certain Users may be granted access to, certain Company blogs, websites, or communal discussion boards (i.e. message boards etc.,) (“Supplemental Content”). This Supplemental Content shall be considered Content for the purpose of this Agreement.
You agree that any data you submit to us may be deemed owned by your employer depending upon your agreement with them. Your employer would have corresponding control over this data, including enabling third-party integrations, managing permissions, and deciding whether we share the data with others. This means the employer can access, use, modify, or delete the data. Your data is not confidential to you and can be used by your employer if so expressed by your agreement with the employer.
The Company reserves the right, at any time, to modify, suspend or discontinue the Services, Platform, these Terms, the Privacy Policy and/ or Content or any part thereof with or without notice. Using the Platform after such modification is deemed acceptance of the new Terms. Changes will be posted only on the Platform with the modification date. Accordingly, we strongly recommend you review the Terms such from time to time. Any material changes to these Terms of Use will be effective ten (10) calendar days following the Company’s posting of notice of the changes on the Website. These changes will be effective immediately for new users of the Platform.
All feedback (the “Feedback”) submitted to the Company by the Users shall be deemed and remain the property of the Company. The Company may use such Feedback, any ideas, concepts, know-how or techniques contained in the Feedback, for any purpose, anywhere and in any format. So that we may incorporate such Feedback into the Platform and/or the Services, the Company alone will own all rights, title and interest, including all related IP rights, in and to all Feedback submitted by any User. Company shall not be subject to any obligations of confidentiality regarding such information, except as specifically stated, if at all, in our Privacy Policy, or otherwise required by law. The Company advises its Users that the Company does not want to receive and prohibits Users from providing any feedback containing information that may reasonably be found to be defamatory, threatening, obscene, harassing or otherwise unlawful or offensive, or that incorporate the proprietary material of another without authority.
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The Company reserves the right to monitor any and all uses of the Platform, in its sole discretion. However, unless required by law, Company has no obligation toward anyone to monitor or act based on any monitoring the Company may conduct. In addition, the Company reserves the right to record any interaction with the Platform, by anyone, without notice of said recording to such person. You agree that we may edit and/or withdraw your Content at our sole discretion, and you understand it remains your sole responsibility to monitor your User Content and ensure that any Content of yours that you see on the platform, or any portion thereof, regardless of form is accurate and consistent with your representations and warranties in these Terms.
If you wish not to receive promotional communications, please inform us by utilizing the unsubscribe link contained within the message. Messages about your order status or receipts that you receive from us are transactional and not promotional. To utilize our Services, we may require you to provide your email address, cellular number and/or enable push notifications from us and you affirm that we and our third parties may use such information to contact you about your transaction, communication and any other administrative or commercially reasonable purposes.
Any actions you take with respect to employer are done at the direction, instruction, or authorization of the employer. You may use your employer’s solely to provide the aforementioned services to the employer, in compliance with these terms and applicable laws.
If you are an independent contractor of the employer, you agree that: (a) any actions you take with respect to employer data through our platform are done at the direction, instruction, or authorization of the employer; and (b) you may use employer data solely to provide services to the employer, in compliance with these Terms, any agreement between you and the employer, and applicable laws
The Website may provide information from or contain links to other third-party websites. We do not inform you when you are leaving our Platform to enter such websites. Such links are for your convenience only and do not imply any affiliation with, or an endorsement, authorization, sponsorship or promotion of the non-Company website or its owner, and the Company does not review, approve, monitor, endorse, warrant, or make any representations with respect to websites or accuracy of the content contained therein. Such websites, and any content contained therein, including any opinions, advice, statements, services, offers, or other information expressed or offers made available by a third party (the “Third Party Content”), are not under the control of the Company. If you decide to access any third-Party Content linked to or from the Website, you do so entirely at your own risk. Third party websites are subject to their own terms and policies, including data processing practices. The Company assumes no responsibility for Third Party Content. You acknowledge and agree that merchants that transact on our Platform are independent entities, and we are not responsible for any issues relating to their offerings at any time.
The Company has a presence on social media (i.e., Facebook, Twitter or Instagram). While you interact with our page, followers or other users or visitors, you are subject to the terms of the social media platform. We encourage you to read their legal documents (i.e. Terms and Conditions) carefully.
These Terms, any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
There are no third-party beneficiaries to our Terms except your employer. Accordingly, your employer can enforce these provisions directly against you. If you have a separate, written agreement with us, that agreement will take precedence over these Terms in case of any conflict or inconsistency.
Nothing in these Terms should be construed as creating a partnership, joint venture or agency between you and the Company.
Your employer has a duty to:
· Inform you and any authorized users about relevant employer policies, practices, and settings that may affect the processing of employer data.
· Obtaining the necessary rights, permissions, or consents from you and any authorized users for the lawful use of customer data and the operation of our services.
· Ensuring the lawful transfer and processing of employer data according to the agreement between us and your employer.
· Handling and resolving any disputes with you and any authorized users related to employer data, our services, or the employer’s failure to meet such obligations.
THE COMPANY IS PROVIDING THE PLATFORM AND SERVICES, INCLUDING ALL SOCIAL MEDIA CONTENT, AND ANY RELATED CONTENT, AND THE SERVICES (as defined herein), ON AN “AS IS” BASIS FOR USE AT YOUR OWN RISK. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND QUIET ENJOYMENT. THE COMPANY DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE PLATFORM OR INFORMATION POSTED THEREON. INFORMATION HEREIN MAY NOT BE CURRENT AT THE MOMENT YOU VISIT THIS PLATFORM AND MAY CONTAIN ERRORS. THE CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE SUITABILITY, USEFULNESS OR EXPECTED RESULTS OF THE CONTENT, SERVICES, PRODUCTS OR FUNCTIONS PROVIDED ON THE PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES IN WHICH EVENT ANY REQUIRED WARRANTY APPLIES TO THE MINIMUM EXTENT LEGALLY REQUIRED.
BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE PLATFORM OR THE SERVICES OR BOTH, YOU ACKNOWLEDGE YOUR FULL AND UNCONDITIONAL UNDERSTANDING AND AGREEMENT THAT THE ADMINISTRATION OF THE SERVICES INVOLVES WORKING WITH A UNIQUE INDIVIDUAL AND THAT, THEREFORE, NO SPECIFIC RESULTS ARE GUARANTEED TO BE ATTAINABLE AND THAT PRIOR RESULTS OF OTHER OF THE COMPANY’S CLIENTS ARE NOT INDICATIVE OF WHAT YOUR RESULTS MAY OR MAY NOT BE. FURTHER, BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE PLATFORM OR THE SERVICES OR BOTH, AND YOU VOLUNTARILY, HEREBY (I) CONFIRM THAT NO WARRANTY, GUARANTEE OR OTHER ASSURANCE HAS BEEN MADE TO YOU IN CONNECTION WITH THE SERVICES OR THE PLATFORM, AND (II) AGREE TO RELEASE AND HOLD HARMLESS THE COMPANY, ITS OFFICERS, EMPLOYEES AND AGENTS FROM ANY CONSEQUENCES OF THE SERVICES PROVIDED.
IN THE CASE OF ANY CONFLICT BETWEEN ANY LANGUAGE CONTAINED HEREIN, AND ANY SUBSEQUENT AGREEMENT ENTERED BETWEEN YOU AND THE COMPANY, YOU UNDERSTAND AND ACKNOWLEDGE THAT THE LANGUAGE OF SUCH SUBSEQUENT AGREEMENT WILL CONTROL, UNLESS STATED OTHERWISE IN THAT SUBSEQUENT AGREEMENT.
INFORMATION ON THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY. THE CONTENT POSTED HEREIN IS SOLELY FOR INFORMATION, AND NO WARRANTY IS MADE THAT THE DATA IS ERROR-FREE.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM, OR THE CONTENT, OR THE SERVICES, INCLUDING, ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ON ANY THEORY OF LIABILITY. THE COMPANY’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS, OR THE PLATFORM, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF (I) FIFTY DOLLARS, OR (II) THE MINIMUM AMOUNT ALLOWED BY THE CONTROLLING JURISDICTION’S LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY SHALL NEVER EXCEED THE AMOUNTS PAID BY YOU IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRIOR TO THE ALLEGED INJURY EVOKING SUCH CLAIM.
TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, THE SAFETY AND VIABILITY OF ANY OFFERED HARDWARE IS ON AN “AS IS” BASIS. NO WARRANTIES EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THE HARDWARE HEREIN. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES AND CONDITIONS THAT WOULD OTHERWISE BE IMPLIED BY STATUTE, CUSTOM OR COMMON LAW ARE EXPRESSLY EXCLUDED FROM THESE TERMS, AND FAIL TO APPLY WITH RESPECT TO THE HARDWARE. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL WE EVER BE LIABLE FOR ANY INDIRECT OR DIRECT, PUNITIVE OR SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOSSES (COLLECTIVELY, “DAMAGES”) THAT RESULT FROM THE PRESENCE, INSTALLATION, EXISTENCE, OR USE OF OR INABILITY TO USE OUR HARDWARE. NOR SHALL WE BE RESPONSIBLE FOR ANY INJURIES OR DAMAGES WHATSOEVER THAT RESULT FROM THE PHYSICAL ASPECTS OF THE HARDWARE, AND/OR ERRORS, INTERRUPTIONS, OMISSIONS, TECHNICAL OR PHYSICAL DEFECTS OR DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING ACTS OF G-D, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS PLATFORM. NEVER WILL WE BE LIABLE FOR ANY DAMAGES SOME JURISDICTIONS DO NOT ALLOW FOR SUCH LIMITATIONS FOR INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES; HENCE, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
YOU AGREE TO, AT YOUR OWN EXPENSE, INDEMNIFY, DEFEND AND HOLD HARMLESS THE COMPANY, ITS AFFILIATES, EMPLOYEES, REPRESENTATIVES, AGENTS, SUBSIDIARIES, LICENSORS, SUPPLIERS, PARTNERS, OFFICERS AND DIRECTORS, FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES, LIABILITIES, FEES AND EXPENSES (INCLUDING ATTORNEYS’ FEES) (“CLAIMS”) ARISING FROM ANY THIRD-PARTY CLAIM, ACTION, SUIT OR PROCEEDING, TO THE EXTENT THAT SUCH CLAIM ARISES OUT OF OR RELATES TO ANY (I) ACT OR OMISSION BY YOU, YOUR AFFILIATES, YOUR RELATED PARTIES, OR YOUR REPRESENTATIVES, RELATING TO THE PLATFORM AND/OR OTHERWISE RELATING TO THESE TERMS AFFECTING OR RELATING ANY THIRD-PARTY, (II) YOUR USE OF THE SERVICES, (III) YOUR VIOLATION OF APPLICABLE LAWS, RULES OR REGULATIONS IN CONNECTION WITH YOUR USE OF THE SERVICES, (IV) YOUR FEEDBACK, USE OF OR CONTRIBUTION TO THE CONTENT. IN SUCH CASE, THE COMPANY WILL PROVIDE YOU WITH WRITTEN NOTICE OF SUCH CLAIM, SUIT OR ACTION.
Our Platform or offerings sold by the merchants, may be subject to U.S. or international export and re-export control laws and regulations including the Export Administration Regulations (“EAR”) as well as trade sanctions managed by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”). You agree to comply with all laws mentioned in this section. You affirm that you are not located in any country whereby the US has embargoed goods or issued economic sanctions, and not a denied party under relevant export or re-export laws or regulations or alike international laws. You will never transact business, with or without the changing hands of monies, whereby you would violate any such laws.
You understand that (a) Company has no duty to itemize its costs, margins, or profits; and (b) Company reserves the right to change such prices at any time, at its sole discretion. The Company reserves the right to charge your payment method the final price after checkout including fees and tips. You are liable for all transaction taxes on the purchases you make herein. All payments will be processed by the relevant payment processor. If your payment details change, your provider may provide us with the update. We may use such or other data on file to help prevent any interruption to your usage of the Services. If you wish to switch to a different payment method, please update your billing information.
The product and services descriptions, provided on the Platform are not intended to be offers relating to any said product or service unless specifically indicated as such.
Any credit disputes must be directed to us, not your bank or credit card company.
The Company may, at any time, terminate your use of the Services for any reason. We may delay payment processing of suspicious transactions or those that may violate these Terms.
We may also seek intervention from your employer, to resolve any issues you have with us. These Terms are effective until your access to our Platform is terminated by either your employer or us.
We will make reasonable efforts to keep the Platform operational. Still, technical challenges, testing, updates, or maintenance may arise and may result in interruptions or complete system inaccessibility.
The Company makes no offer to provide any of the Platform in any language other than English. Some offerings or features on the Platform may not be available in your jurisdiction or outside of the United States, as determined by relevant laws dictating differing limitations. Nothing on the Platform shall be considered a solicitation to buy or sell a service in any jurisdiction where such would be unlawful under applicable law.
You will not, whether manually or automatically:
You should be aware that information sent electronically is at your own risk. We may require encryption for certain data shared on the Platform for your protection and/or require you to use your authentication credentials. You are responsible for the confidentiality and use of your credentials or further authentication requirements. If you become aware of any loss, theft, or unauthorized use of your credentials, you must immediately notify us via info at pandaecs.com. Please inform us of any mistakes, bugs, automatic technology, or violation of our IP rights that you discover. You may never circumvent or breach any security measures we use to restrict access to the Platform. Company will not be liable, and you may be liable for losses, damages, liability, expenses, and fees incurred by us or a third party arising from someone else using your account, regardless of whether you have notified us of such unauthorized use. You agree that the Company will not be liable to you or to any third party for any modification, suspension or discontinuance of the Platform, the Services, and/or the Content.
These Terms represent the entire agreement between the Company and any and all Users relating to the subject matter herein.
California residents may reach the Complaint Assistance Unit of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at 916-445-1254 or 800-952-5210.
(a) Electronic Signature: By using the e-signature tools on our Platform, you agree that your electronic signature is legally equivalent to your handwritten signature. By clicking "I Accept" or similar, you affirm that you can view the document, consent to electronic business, agree to use an electronic signature, and are authorized to be bound by the document's terms. We will let you download and print signed documents. No third-party verification is needed for your electronic signature to be enforceable.
(b) Withdrawing Consent: You can withdraw your consent to electronic signatures or disclosures by contacting your employer or by not using our services. However, doing so may limit your access to services and require obtaining paper copies from employer, possibly incurring additional fees.
(c) Enforceability: Some documents may require a handwritten signature under applicable laws. It is your responsibility to determine this. We make no guarantee about the validity or enforceability of documents signed electronically.
If any part herein is, for any reason, held invalid or unenforceable, the other provisions will be unimpaired, and the invalid or unenforceable provision will be deemed modified so the agreement is usable to the maximum extent permitted by law.
Neither party will be considered in breach of their obligations if performance is halted, interrupted, or delayed due to reasons beyond their control, such as natural disasters, labor disputes, civil disturbances, terrorism, war, supply shortages, or changes in laws or regulations.
These Terms and any action related thereto will be governed, controlled, interpreted, and defined by and under the laws of the State of New York, without giving effect to any conflict of laws principles that require the application of law of another jurisdiction. By using this Platform, you hereby expressly consent to the personal jurisdiction and venue in the state and federal courts for New York, Kings County, for any lawsuit filed by us against you arising from or related to these Terms. These Terms (and the Privacy Policy and any other legal matter relating to the Platform) constitute the entire agreement between you and us regarding your use of the Platform.
These Terms do not supersede or amend (and will not take precedence over) any signed agreement between you and the Company with respect to the subject matter of said agreement, unless otherwise set forth in that said agreement.
You agree that if the Company does not enforce or exercise any legal right or remedy which is contained in the Terms or which the Company has the benefit of under any applicable law, failure to do so shall not constitute waiver of the Company’s right to such, and that those rights or remedies will remain available to the Company.
Should you have any questions about the foregoing, please contact the Company at the following email address: info@pandaecs.com.
You agree that in the event of a dispute, you will aim to negotiate such informally with us for a minimum of 30-days prior before initiating arbitration, mediation or a court hearing. Please email us your request to do so at info at pandaecs.com subject should say ATTN: General Counsel. Please provide your contact information.
PLEASE READ THIS SECTION CAREFULLY. YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THESE TERMS. YOU AND COMPANY MUTUALLY AGREE TO WAIVE YOUR RESPECTIVE RIGHTS TO RESOLUTION OF ALL DISPUTES COVERED IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE SUCH BY BINDING ARBITRATION AND SOLELY ON AN INDIVIDUAL BASIS AS EXPLAINED BELOW. This agreement to arbitrate (“Arbitration Agreement”) is governed by the Federal Arbitration Act (“FAA”) and survives your relationship with Company. We agree that any use relating to or arising from your relationship with us must be arbitrated and not brought in a court of law. If we cannot agree whether a certain claim belongs in arbitration, we mutually agree to allow only an arbitrator to resolve such ambiguity. To start arbitration, a claim must be filed with the American Arbitration Association (“AAA”) and the written Demand for Arbitration (found at www.adr.org) must be provided to the other party. The arbitration will be commenced and conducted under the AAA Rules in effect at the time available at adr.org or by calling the AAA at 800-778-7879. The arbitrator shall have the discretion to select a different set of AAA Rules. You and we agree that arbitration shall be administered before only 1 arbitrator mutually agreed upon by the parties. If parties cannot agree, then 30 days later the AAA shall choose said single arbitrator. The arbitrator may award any remedies that would be available in court. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Your arbitration related fees will be dictated by the AAA Rules subject to the following: Each party shall pay its own attorneys’ fees and pay any costs that are not unique to the arbitration (i.e., costs that each party would incur if the Claim(s) were litigated in a court). The law to be applied and the venue shall be of the State of New York.
YOU ACKNOWLEDGE AND AGREE THAT YOU AND PANDAECS ARE EACH WAIVING THE RIGHT TO JOIN ANY PURPORTED CLASS ACTION LAWSUIT, ARBITRATION, OR ANY OTHER SIMILAR PROCEEDING (“Class Action Waiver”). The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The exception to banning a class proceeding is the California Private Attorney General Act (PAGA), addressed below. You and we agree not to bring a representative action on behalf of others under PAGA, in any proceeding and for any attorney general claim thereunder you and we agree that any such claim shall be resolved in arbitration on an individual basis only. If any portion of this PAGA Waiver is found unenforceable: the unenforceable provision shall be severed from these Terms; and severance of such provision shall not impact the Arbitration Agreement.
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